Refund

Refund Policy

Sincerely Yours organizes its rules on returns, exchanges, and refunds in the following sections. This page applies specifically to sincerelyhours.shop.

Our approach at Sincerely Yours to order problems
Sincerely Yours publishes this order problems guidance for customers using sincerelyhours.shop. If your delivery is damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.

Our approach at Sincerely Yours to eligibility
For purchases made through sincerelyhours.shop, Sincerely Yours applies the following guidance on eligibility. We provide a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.

How Sincerely Yours handles refund timing
Sincerely Yours publishes this refund timing guidance for customers using sincerelyhours.shop. Once the return arrives and inspection is complete, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.

Our approach at Sincerely Yours to exceptions
For Sincerely Yours customers at sincerelyhours.shop, this section explains exceptions. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.

Our approach at Sincerely Yours to starting a request
Sincerely Yours publishes this starting a request guidance for customers using sincerelyhours.shop. To start a return or exchange, contact us at Support@Sincerelyhours.shop before sending the item. Once the request is approved, Sincerely Yours will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.

Sincerely Yours: support
Customers using sincerelyhours.shop can rely on the following Sincerely Yours guidance about support. For return or exchange assistance, contact Support@Sincerelyhours.shop or 3104067821.

What Sincerely Yours customers should know about condition of returns
For Sincerely Yours customers at sincerelyhours.shop, this section explains condition of returns. Return the item securely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.

Merchant Information
Business name: Sincerely Yours
Brand name: Sincerely Yours
Email: Support@Sincerelyhours.shop
Phone: 3104067821
Physical address: 374 W Kenosha St, Broken Arrow, Oklahoma, 74012, United States